We will accept returns made within 30 days from the date of order (except for Christmas orders - see below), given the following conditions apply:
- Product must be in the original packaging and MUST BE UNOPENED and in good condition.
- Product must be returned with return shipping paid by the customer (if applicable).
- Returns must be accompanied by a receipt or packing slip.
- Refunds will be credited back to the original form of payment.
- Product is not a clearance item. ALL CLEARANCE ITEMS ARE FINAL SALE.
Please note that the there is also a 10% restocking charge for any returned item. We will also not be able to refund any shipping fee charged on the order.
Christmas orders: Orders placed between November 1st and December 15th can be returned before January 15th of the following year given the above conditions are met.
To initiate a return, please send an email to email@example.com BEFORE shipping any item back to us. We will provide you with a return authorization number for your return before it will be accepted.